Returns & Exchanges

At TIRTIR GLOBAL, we strive for your complete satisfaction with our beauty products. If you are not entirely happy with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at support@tirtir.com with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all seals are intact and including a copy of your original invoice or order confirmation.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send your package to our designated global returns processing center.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-10 business days.